Cancellation Policy

At MKIL Properties, we aim to maintain a clear and professional process for property inquiries, consultations, viewings, and other services. Specific terms may vary depending on the service, property, or agreement involved.

This policy explains the general approach to cancellations, modifications, and related requests. Any specific agreement provided to a client will take precedence over this general policy where applicable.

1. Property Inquiries

Submitting an inquiry through the MKIL Properties website does not create a binding purchase agreement, investment commitment, or reservation.

Property inquiries may include requests for:

  • Property information and documentation
  • Investment-related information
  • A consultation or property viewing
  • A follow-up discussion with our team

Our team will contact you using the information provided through the inquiry form.

2. Consultation Cancellations

If you have scheduled a consultation with MKIL Properties and are unable to attend, please notify us as early as possible.

You may request to:

  • Cancel the scheduled consultation
  • Reschedule the consultation
  • Change the preferred meeting time

Rescheduling is subject to team availability.

3. Property Viewing Cancellations

Property viewings are scheduled based on property availability, owner or representative availability, location, and access requirements.

If you need to cancel or reschedule a viewing, please contact MKIL Properties as soon as reasonably possible.

Some properties may have specific viewing requirements that vary from property to property.

4. Property Viewing Modifications

Requests to change a scheduled viewing may include:

  • Changing the date or time
  • Requesting an alternative property
  • Requesting additional property information before the viewing

Changes are subject to availability and any property-specific requirements. Where a property is controlled by a third party, additional approval may be required.

5. Services Under Separate Agreement

If MKIL Properties provides a specific service under a separate written agreement, cancellation terms may be established in that agreement.

Clients should review any applicable agreement carefully before confirming a service.

6. Property Offers and Transactions

An inquiry, property viewing, or communication with MKIL Properties does not automatically constitute an offer, acceptance, or completed transaction.

Property transactions are subject to separate documentation and applicable contractual requirements. Once formal transaction documents are executed, the cancellation, termination, or withdrawal provisions contained in those documents will apply.

Clients should carefully review all transaction documents before signing.

7. Deposits and Fees

If a deposit or fee is required for a specific service or transaction, the applicable amount and terms will be communicated before payment is made.

Refund eligibility may depend on:

  • The nature of the service
  • The applicable agreement
  • The stage of the transaction
  • Work already performed
  • Third-party costs
  • Applicable law

No assumption should be made that a payment is refundable unless the applicable written terms state otherwise.

8. Third-Party Services

Certain property-related services may involve third parties, including property owners, managers, contractors, professional advisors, financial institutions, legal professionals, title or closing service providers, and inspection providers.

Where a third party has its own cancellation or service terms, those terms may apply.

9. Cancellation by MKIL Properties

MKIL Properties may cancel, suspend, or decline a service, appointment, or viewing where reasonably necessary.

Circumstances may include:

  • Property Unavailability – A property may become unavailable due to sale, withdrawal, owner decision, or other circumstances.
  • Inaccurate Information – Where information supplied is materially inaccurate or misleading.
  • Policy Violations – Where a client does not comply with applicable terms or reasonable property requirements.
  • Legal Requirements – Where necessary to comply with applicable laws or regulations.

10. Contact Us

For questions regarding cancellations, rescheduling, or property inquiries, please contact:

MKIL Properties

Email: info@mkilproperties.com
Phone: +1 (888) 995-1748
Address: 417 N Lockwillow Ave, Harrisburg, PA 17112